In keeping with our philosophy for patient-centered care, the research department, working in conjunction with the clinical education department, is conducting a study to explore patient satisfaction in the Boucher Naturopathic Medical Clinic. Patients will be asked to complete a voluntary and confidential satisfaction survey during their visit. The findings from this study will be used to help the Boucher Naturopathic Medical Clinic provide the best naturopathic care to our patients.
The Boucher Institute, in collaboration with the Canadian College of Naturopathic Medicine, developed the Naturopathic Patient Database, a virtual medical record program designed to track community health data.
The database allows researchers to follow illnesses treated, the treatments employed and the final outcome of naturopathic medical treatment. The database proved a unique clinical education tool - allowing clinic interns to assess the effectiveness of varying naturopathic treatment protocols.
Participants from the Patient Satisfaction Study will be interviewed about their experiences at the Boucher Naturopathic Medical Clinic. The information collected will be analyzed for common themes. The findings will add to the above study, and help to inform naturopathic health-care services at the Boucher Naturopathic Medical Clinic.
Using the Naturopathic Patient Database (NPD) at various naturopathic medical clinics, researchers observed community health data and assessed the effectiveness of naturopathic medicine as a whole system.
The NPD also provided a framework for evidence-based practice, a challenging feat given the numerous treatment approaches used by NDs. It is expected that the NPD will find many other applications in the future, both in conventional medicine and in the study of other whole systems.